Documentation
Terms and Conditions
Privacy Policy
Data Retention Policy
Data Sharing Policy
Cookie Policy
TERMS AND CONDITIONS
Updated at December 16th, 2024
Terms and Conditions
Welcome to the https://www.job-halo.com and https://www.coach-halo.com websites together with any products and services available therein, and successor site(s) thereto (collectively referred to as the “Site”), which are operated by JH People Insights LLC (“Job-Halo,” “Coach-Halo,” “we,” “us,” or “our”). Job-Halo and Coach-Halo offer services including career coaching, job application support, curated data analytics job opportunities, and a professional directory for coaches and mentors (collectively referred to as the “Services”).
These Terms of Use (“Terms”) govern your use of and access to the Site and Services. PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MAY NOT USE THE SITE.
1) ELIGIBILITY
You affirm that you are of legal age to enter into these Terms and agree to comply with all applicable laws when accessing the Site.
2) ACCOUNT AND PAYMENT
Account Registration
To use the Services, you may need to register an account or pay the applicable service fees. You agree to provide accurate and up-to-date information. Unauthorized use of another person’s account is prohibited.
Payments
- All payments for Services, including subscriptions, coaching services, job applications, and directory listings, must be made in full before access is granted.
- Payments are processed securely via Stripe or other approved payment providers.
No Refunds
All payments are final and non-refundable. This includes but is not limited to subscription fees, coaching fees, or payments for directory listings under Coach-Halo.
Once services have commenced or listings are made live, you agree that you forfeit any right to refunds, partial or full.
3) COACH-HALO SPECIFIC TERMS
Professional Directory Listing
By purchasing a listing in the Coach-Halo directory for a one-time fee of $50, you agree:
- Your listing will be visible on the Coach-Halo platform.
- Coach-Halo does not guarantee any inquiries, leads, or paid clients.
- Listings are provided “as is” and are subject to review and approval.
4) RULES OF CONDUCT
In connection with the Site, you agree not to:
- Use the Site for unlawful or fraudulent purposes.
- Interfere with the Site’s functionality or network infrastructure.
- Post, submit, or distribute unauthorized, misleading, or harmful materials.
5) DISCLAIMERS AND NO GUARANTEES
Job-Halo Services
While we strive to deliver quality career coaching and job support, we do not guarantee employment outcomes, job offers, or any specific results.
Coach-Halo Services
Coach-Halo provides a directory listing service only and does not warrant or guarantee any business leads, inquiries, or financial success.
6) LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, JOB-HALO AND COACH-HALO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, BUSINESS, OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR SERVICES.
OUR TOTAL LIABILITY SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICES IN QUESTION.
7) DISPUTES BETWEEN USERS
Platform Neutrality
Coach-Halo is a platform designed to connect coaches/mentors and coachees/mentees through a professional directory. Coach-Halo does not guarantee the quality, suitability, or compatibility of any coach, mentor, coachee, or mentee. The platform does not supervise, direct, or control the services provided by coaches or mentors and is not a party to any agreements made between users.
User Responsibility
All interactions, communications, and agreements between coaches/mentors and coachees/mentees are conducted solely between those parties. Coach-Halo does not screen, endorse, or guarantee the background, qualifications, or suitability of any user listed on the platform. Users are solely responsible for conducting their own due diligence before entering into any professional relationships.
Liability Disclaimer
Coach-Halo is not liable for any disputes, claims, damages, or losses arising from interactions between coaches/mentors and coachees/mentees, including but not limited to disagreements over services rendered, fees charged, or outcomes achieved. By using the platform, users agree that Coach-Halo is not responsible for resolving disputes or enforcing agreements between users.
Independent Resolution
Any conflicts, disagreements, or claims between coaches/mentors and coachees/mentees must be resolved directly between the involved parties. Coach-Halo encourages users to maintain clear communication and written agreements to avoid misunderstandings. The platform does not provide mediation, arbitration, or legal support for disputes between users.
8) GENERAL TERMS
- Updates: We may update these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.
- Governing Law: These Terms are governed by California law. Disputes will be resolved in California state courts.
9) DISPUTE RESOLUTION
Any disputes shall first be resolved through informal negotiations within 14 days of written notice. If unresolved, disputes shall be submitted to a court of competent jurisdiction in California.
Privacy Policy
Updated at July 18th, 2024
Privacy Policy
This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of our websites, including https://www.job-halo.com and https://www.coach-halo.com (collectively referred to as the "Service"). The terms "us," "we," or "our" refer to JH People Insights LLC, which operates these websites.
1) Information We Collect and How We Use It
We collect personal information that you submit to us directly, as well as data collected automatically through your use of our Service. This information is used strictly for fulfilling the purposes of the services we provide, including career coaching, applying for jobs on your behalf, and facilitating connections between coaches/mentors and coachees/mentees.
Account Information
When you subscribe to our services, we may collect personal information, including but not limited to:
- Identification and Contact Information: Name, photo, birth date, gender, country of residence, address, nationality, email addresses, phone numbers.
- Professional Information: Work authorization/visa status, language skills, past and current employment history, educational background, certifications, skills, references, portfolio samples, resumes/CVs.
Coach-Halo Directory Information
If you are a coach or mentor listed in the Coach-Halo directory, you consent to the collection and public display of information you submit, such as your name, photo, professional credentials, and contact details. This information is necessary to facilitate inquiries from coachees/mentees.
Payment Processing
We do not process payment information directly. Instead, trusted third-party payment providers (e.g., Stripe) securely handle all payment data. We may access limited transaction details for administrative purposes but do not store credit card numbers or other sensitive payment information.
Communications
By submitting your email address, you agree to receive communications related to our services. You may unsubscribe at any time by clicking the opt-out link included in our emails or by contacting us directly.
Contractors
We may engage contractors, freelancers, or third-party service providers to assist with delivering our services. These contractors are bound by confidentiality agreements and are only permitted to use your data to fulfill the specific services they are engaged to perform.
2) Your Rights
As a user of our Service, you have the following rights regarding your personal information:
- Access: Request details about the personal data we process and request corrections to inaccurate information.
- Deletion: Request the deletion of your personal data when it is no longer needed for the purposes for which it was collected.
- Restriction: Request a limitation on the processing of your data under certain circumstances.
- Data Portability: Request the transfer of your personal data to another service provider when technically feasible.
- Opt-Out: Unsubscribe from emails or marketing communications by using the provided opt-out mechanisms.
3) Children
Our Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.
4) Sharing Information with Third Parties
We do not share your personal information with third parties except as necessary to:
- Process payments through trusted payment providers.
- Submit job applications on your behalf.
- Facilitate communications and connections via Coach-Halo.
- Engage trusted service providers for hosting, customer service, and other necessary operations.
5) Security
We take reasonable measures to protect your personal information using industry-standard security practices. However, no system is completely secure, and we cannot guarantee absolute security. By using our Service, you acknowledge and accept this inherent risk.
6) Modifications to This Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website. If significant changes are made, we will notify you by email or via a notice on our website before they take effect.
Your continued use of our Service after updates become effective indicates your acceptance of the revised Privacy Policy.
7) Legal Jurisdiction
This Privacy Policy is governed by the laws of the State of California. Any disputes arising from the use of our Service or the handling of your personal data will be resolved in California state courts.
8) Contact Information
If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
DATA RETENTION POLICY
Updated at July 18th, 2024
Data Retention Policy
This Data Retention Policy outlines our practices for retaining and destroying personal information collected in connection with your use of our services, including https://www.job-halo.com and https://www.coach-halo.com. The terms "us," "we," or "our" refer to JH People Insights LLC, which operates these services.
1) Subscription Information
We retain your personal information for the duration of your subscription, including any renewals. Upon termination of your subscription, we retain your information for a limited period as necessary to:
- Comply with legal obligations.
- Resolve disputes.
- Fulfill other legitimate business purposes.
2) Job-Halo and Coach-Halo Memberships
Personal information related to your membership with Job-Halo or Coach-Halo will be retained for the duration of your active membership. If you terminate your membership, your personal information will be deleted 30 days after termination unless required for:
- Legal compliance.
- Ongoing disputes or investigations.
3) Job Application and Directory Services
Job Application Services: Personal data collected for job applications submitted on your behalf will be retained for the duration of the active application process. Once the process concludes and becomes inactive, the data will be automatically deleted after 30 days unless:
- Your subscription remains active, in which case your data will be retained under the terms in Sections 1 and 2.
- Retention is required for legal, regulatory, or dispute resolution purposes.
Coach-Halo Directory: For coaches and mentors listed in the Coach-Halo directory, profile data (e.g., name, photo, credentials) will be retained for as long as the listing is active. If a listing is removed, the associated data will be deleted within 30 days unless required for legal compliance or dispute resolution.
4) User-Requested Deletion
You may request deletion of your personal data by contacting us at [email protected]. Upon receiving such a request, we will delete your data within a reasonable timeframe unless:
- Retention is necessary for legitimate business purposes.
- Legal or regulatory compliance requires continued retention.
- It is needed to resolve disputes or enforce our agreements.
5) Data Security
We implement industry-standard technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data.
- Regular security assessments.
- Access controls limiting who can view or modify personal data.
While we take every precaution, no system is completely secure. By using our services, you acknowledge and accept the inherent risks associated with data storage and transmission.
6) Changes to This Policy
We may revise this Data Retention Policy from time to time to reflect changes in our data handling practices or legal requirements. Significant changes will be communicated via our website or email before taking effect. Continued use of our services after changes are implemented constitutes acceptance of the updated policy.
7) Contact Us
If you have questions about this policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Data Sharing Policy
Updated at July 18th, 2024
This Data Sharing Policy describes our policies on sharing of information about you in connection with your use of our services. The term "us" or "we" or "our" refers to JH People Insights LLC, which operates the https://www.job-halo.com website.Do we share the information we collect with third parties?
By utilizing our career coaching and job application submission services, you voluntarily provide us with personal information for the purpose of facilitating job applications on your behalf. We strictly limit the sharing of your information to prospective employers identified by you. However, it is acknowledged that these employers may utilize third-party online platforms for their recruitment processes. We cannot govern nor be held liable for the data handling practices of such third-party platforms, over which we have no control. Therefore, while we exercise diligence in safeguarding your data within our systems, we advise caution and encourage you to review the privacy policies of these external platforms to understand how your information may be collected, used, and protected beyond our immediate service provision.
We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us.
We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.Could my information be transferred to other countries?
Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to prospect employers, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.Affiliates
We may disclose information (including personal information) about you to our Corporate Affiliates. "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with Job-Halo, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Policy.Contractors
In the course of providing our services, Job-Halo may engage contractors, freelancers, agents, consultants, service providers, employees, or other third parties ("Contractors") to assist in various aspects, including but not limited to, career coaching and the submission of job applications on behalf of our clients. These Contractors may have access to personal information provided by our clients as necessary to perform their designated functions. We take stringent measures to ensure that any Contractors, including employees, engaged by Job-Halo are carefully selected and bound by confidentiality agreements to safeguard any personal information they may access in the course of their duties. These agreements prohibit Contractors from using client data for any purpose other than to facilitate the services they have been engaged to provide on behalf of Job-Halo. Furthermore, Contractors are obliged to adhere to the same stringent standards of data protection and security that we maintain internally. By engaging our services, you consent to the engagement of such Contractors as necessary for the performance of the services provided.Information about General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data.
The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.What is personal data?
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.The Data Protection Principles include requirements such as:
- Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
- Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
- Personal data should be held no longer than necessary to fulfil its purpose.
- People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.Why is GDPR important?
GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At Job-Halo we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.Individual Data Subject's Rights - Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. Job-Halo processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 30 days.
We are aware that if you are working with EU cl, you need to be able to provide them with the ability to access, update, retrieve and remove personal data. To this end you have the right to request access, modification or destruction of your information by writing to us to our official email address.California Residents
The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:
- Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
- Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
- Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.California Online Privacy Protection Act (CalOPPA)
CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.
CalOPPA users have the following rights:
- Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
- Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.
- Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected.
- Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.Contact Us
Don't hesitate to contact us if you have any questions. You can reach us any time by writing to us via email to [email protected]
Cookie Policy
Updated at July 18th, 2024
This Cookie Policy explains how Job-Halo and its affiliates (collectively "Job-Halo", "we", "us", and "ours"), use cookies and similar technologies to recognize you when you visit our website, including without limitation job-halo.com and any related URLs, mobile or localized versions and related domains / sub-domains ("Websites"). It explains what these technologies are and why we use them, as well as the choices for how to control them.What is a cookie?
A cookie is a small text file that is stored on your computer or other internet connected device in order to identify your browser, provide analytics, remember information about you such as your language preference or login information. They're completely safe and can't be used to run programs or deliver viruses to your device.Why do we use cookies?
We use first party and/or third party cookies on our website for various purposes such as:- To facilitate the operation and functionality of our website;
- To improve your experience of our website and make navigating around them quicker and easier;
- To allow us to make a bespoke user experience for you and for us to understand what is useful or of interest to you;
- To analyze how our website is used and how best we can customize it;
To identify future prospects and personalize marketing and sales interactions with it;
- To facilitate the tailoring of online advertising to your interests.What type of cookies does Job-Halo use?
Strictly Necessary cookies are necessary for our website to function and cannot be switched off in our systems. They are essential in order to enable you to navigate around the website and use its features. If you remove or disable these cookies, we cannot guarantee that you will be able to use our website.We use the following types of cookies in our website:Analytics and Customization Cookies
These cookies collect information that is used to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.We use cookies served by Google Analytics to collect limited data directly from end-user browsers to enable us to better understand your use of our website. Further information on how Google collects and uses this data can be found at: https://www.google.com/policies/privacy/partners/. You can opt-out of all Google supported analytics on our Websites by visiting: https://tools.google.com/dlpage/gaoptout.Third Party Cookies
We use third party services to facilitate proper functioning of our website and the services provided to you. Some cookies that have been set on our website are not set on a first party basis by Job-Halo. These third party service providers may set their own cookies on your web browser. Third party service providers control many of the performance and functionality, advertising, marketing and analytics cookies. We do not control the use of these third-party cookies as cookies can only be accessed by the third party that originally set them.Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Cookie Policy and agree to its terms.Contact Us
You can reach us regarding our Cookie Policy via email at [email protected].
© 2024 JH People Insights LLC, doing business as Job-Halo.com. All rights reserved